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Privacy Policy

Restaurant Name: Lahori Chaska
Address: 328 Normanton Road, Derby DE23 6WE
Phone: 01332 231238

1. Introduction

Lahori Chaska values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect data when you use our online ordering service powered by GloriaFood.

2. Information We Collect

When you use our online ordering system, we may collect:

  • Personal details: Name, phone number, email address, and delivery/collection address.
  • Order details: Items ordered, preferences, and payment information (if applicable).
  • Technical data: IP address, browser type, and device information (collected automatically by GloriaFood’s system).

3. How We Use Your Information

We use your information to:

  • Process and fulfill your food orders.
  • Contact you about your order status or delivery.
  • Improve our services and customer experience.
  • Send occasional updates or offers (only if you have opted in).

4. Data Sharing

  • Your data is securely processed through GloriaFood, which acts as our third-party service provider for online orders.
  • We do not sell or share your personal information with third parties for marketing purposes.
  • Information may be shared only where required by law or for fraud prevention.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.
All payment data processed through GloriaFood is encrypted and handled in compliance with PCI standards.

6. Data Retention

We retain your data only as long as necessary for the purposes stated above or as required by law.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections or deletion of your data.
  • Withdraw consent for marketing communications.
    To exercise these rights, please contact us at 01332 231238 or visit us at 328 Normanton Road, Derby DE23 6WE.

8. Cookies

Our online ordering system may use cookies to enhance your browsing and ordering experience. You can manage cookie settings in your browser at any time.

9. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will always be available on our website.

Contact Information

If you have any questions about our Terms and Conditions or Privacy Policy, please contact:
📍 Lahori Chaska
328 Normanton Road, Derby DE23 6WE
📞 01332 231238